I am an exhibitor. What changes can I expect?
ACSCD 2021 will include virtual exhibits. It will deliver great value to your audience by featuring links to websites, promotional materials and videos. Attendees can join video/text chats with exhibitors. To ensure you make the most out of this exciting format, we will provide guidance and instructions, so you are prepared to reach out an even more global audience and maneuver the new virtual format.
What’s included in a virtual exhibit booth?
The complete list of virtual exhibit booth inclusions can be found on our website.
More details can be found in the Exhibitor Toolkit on our website.
How will ACSCD promote traffic to the exhibit hubs?
- Our agenda provides flexibility throughout the day, offering gaps of time to visit exhibitors
- At the end of presentation sessions, we will remind attendees to visit the exhibit halls
- In-platform push notifications will be sent to remind attendees to visit exhibit booths
- Promotional emails will be sent to all attendees to introduce the exhibit hall
- Attendees will earn points for visiting exhibit booths, they collect points to win prizes
Will attendees have access to my booth after the congress?
Attendees will have access to the platform and all exhibitor booths for three months’ post-congress and can download content, watch videos and send direct messages to all exhibitors.
How do I apply for a booth space at ACSCD 2021?
The application form links are available on our website. The deadline to apply for a booth at ACSCD 2021 is Friday, April 30 at 5:00 PM WAT.
What does it cost to exhibit in the Global Village?
$2,500 + applicable taxes*
$1,800 + applicable taxes*
NOTE: All fees are quoted in United States dollars. Taxes are applied based on company’s province of residence. International applicants are tax-exempt. Prices are per virtual exhibit.
What are the exhibit hours/are there mandatory exhibit hours?
Exhibits will be open 24 hours a day for attendees to browse, download collateral, watch videos and send messages to your inbox which you can reply to when you log back in. There are no mandatory exhibit hall hours. You can note your availability in your individual profile or in your company description.
ACSCD program operates:
Tuesday, May 25, 11:00 am – 8:00 pm WAT
Wednesday, May 26, 11:00 am – 8:00 pm WAT
Thursday, May 27, 11:00 am – 8:00 pm WAT
Friday, May 28, 11:00 am – 8:00 pm WAT
Saturday, May 29, 11:00 am – 4:00 pm WAT
Can I receive the attendee or exhibitor list pre or post congress?
Exhibitors will have the ability to see real time booth analytics for an in-depth look at who visited their booth and send follow-ups. Exhibitors will have access to the following information on attendees that have opted in to sharing their information: name of attendee, email of attendee (only if the attendee chooses to provide this information), date/time of first and last visit, total number of visits, date/time of downloaded item or product offers and total number of website clicks.
All exhibit staff will have All-Access passes for ACSCD 2021 which means exhibit staff will have full networking capabilities.
Due to privacy legislation, ACSCD cannot distribute an attendee list to exhibitors or attendees. ACSCD does not share nor sell our attendee, or exhibitor information. If you are contacted by companies attempting to sell you this information, please email firstname.lastname@example.org.
How many exhibitor staff passes do we get with our booth? Are the passes transferrable?
Global Village exhibitors will receive three exhibitor staff badges and Africa Hub exhibitors will receive one exhibitor staff badge. Booth owners will be required to purchase an Access Pass for additional exhibitor staffs if needed.
NEW for ACSCD 2021: Unlike other virtual events you may have exhibited in, all booth representatives will have access to the entire virtual congress including presentations, networking events, matchmaking and more! Booth representatives will have full networking capabilities and the ability to contact attendees, no need to wait for them to contact you. Exhibitors may purchase an additional two exhibitor staff passes (maximum) per virtual exhibit booth for $100 USD each (plus applicable taxes).
All exhibit staff should be registered by May 17th to have access to the platform. Once an exhibit staff member has logged into the virtual platform their pass cannot be transferred to another person.
Is the video chat on the platform secure?
All video communications are transmitted via Transport Layer Security (TLS) and encrypted using AES-256-bit encryption.
TLS encrypts the video, sends it through a secure tunnel to the end user, who then decrypts and views it. Transport Layer Security (TLS) encrypts data sent over the Internet to ensure that eavesdroppers and hackers are unable to see what you transmit which is particularly useful for private and sensitive information such as passwords, credit card numbers, and personal correspondence.
AES uses symmetric key encryption, which involves the use of only one secret key to cipher and decipher information. AES-256, which has a key length of 256 bits, supports the largest bit size and is practically unbreakable by brute force based on current computing power, making it the strongest encryption standard.
How can exhibitors connect with attendees?
- Exhibitors can view the attendee directory which is filterable and searchable and connect with them on the virtual platform
- Attendees can book meetings with exhibitors by using the “book a meeting” button located in the booth space
- Attendees can post on the public live text chat area located in the booth space
- Attendees can send direct messages to the exhibit staff
- Attendees can request video calls with exhibit staff
- Attendees and exhibitors can connect in text chat and video lounges
How many exhibitors can be staffing the booth at a time?
All registered exhibit staff can be logged in at the same time. Exhibit staff members can host simultaneous one on one video chat meetings.
Can I do group meetings, use a virtual background or share my screen within the platform?
No, the video chat function is for one on one meetings only. The video chat function does not allow screen sharing or the use of virtual backgrounds. If you need to host a group meeting or share your screen you can do so by sending a link to an external video conferencing platform such as Zoom or Microsoft Teams.
Can I share my booth with another company?
The exhibiting company on record must occupy the exhibit space and be figured prominently at all times. Exhibitors may contact ACSCD to apply for an official name change if they wish to change their name on file. ACSCD does not permit double listings or sub-listings for exhibitors with fewer than four booth spaces.
Can I change the company name on my booth?
When ACSCD receives a request to change the company name on record, additional documentation is required. Please be advised that ACSCD Congress Secretariat reviews name changes on a case-by-case basis.
What is a “no show”?
Exhibitors who do not have content uploaded into their virtual booth by 8 am WAT on Monday, May 17 will be considered a “no show”. Empty booths are detrimental to Exhibitors and the congress in general. Please have your staff members select the times they will be available during the congress to meet with booth visitors by May 17. If a Booth remains incomplete at the start of the Congress, ACSCD may cancel the virtual Booth without notice.
What can I do about solicitors at my booth?
ACSCD appreciates your participation as an exhibitor. The distribution of promotional materials outside of a paid virtual booth is not permitted. If you witness this type of activity, please contact Congress Secretariat immediately so that we can properly handle the situation. Congress Secretariat can be contacted by emailing email@example.com